How much could a cyberattack in Salesforce cost your company?

According to an IBM study at the end of 2022, the average cost per record stolen is $164. This of course, can vary by industry.

We have populated a default value based on the average for your industry.

According to an IBM study at the end of 2022, 168 records are stolen every second during an attack, and it takes on average, 206 days to detect a breach.

That is a whopping 1.2 million records stolen on average.  

One of the many costs of an attack that many people do not realize is the customer lost revenue after losing customers.

According to several studies, an organization can lose anywhere from 7% to 50% of their customers after an attack. 70% of respondents surveyed claimed they would discontinue doing business with an organization after an attack.

For example, for a company with 5,000 customers at the low end would lose at least 350 customers after an attack.

In order to determine the total cost of lost customers to factor from the attack we will need to understand your average value of your customers. 

Losing customers can be very expensive. The average cost to acquire a new customer ranges from $7 to over $395 depending on your industry, but the general average is about $175 per customer.

The average length of interruption after a cyberattack on businesses and organizations is was anywhere from 5 to 20 days. When the attack was caused by a ransomattack, the average time for a system outage was 20 days. 

According to Gartner, the average cost of Information Technology (IT) downtime is $5,600 per minute.

This equates to approximately $336,000 per hour, but can be as high as $30,000,000 per hour, depending on your industry. We have populated a default value based on the average for your industry.

Depending on your industry, the effects of a data breach on customers could range from minimal to extremely severe. For instance, healthcare and financial services are heavily regulated and likely to pay more for compliance failures and breaches than companies in other industries. Additionally, the circumstances surrounding the breach can result in increased fines and lawsuits.

For example, a GDPR fine could be as much as 4% of your annual revenue. Marriott International was fined over 23 million dollars for failing to keep their customers' data secure.  

Large and small businesses alike retain counsel as a best practice when triaging a cybersecurity incident. While hourly attorney rates vary case-by-case, they tend to hover around $1000.

Legal fees can quickly add up. In the case of Home Depot when the retailer was ordered to pay $15,300,000 in fees and expenses to lawyers who litigated a class action case against the organization. 

The average cost for highly regulated industries comes to $2,300,000 whereas other industries tends to be around $1,000,000.